Baji Long's Privacy Policy —
Your data is completely secure

Welcome to Baji Long's Privacy Policy. We believe you should have full control over your personal information. This document has been written in clear, straightforward language with users in Bangladesh in mind.

By using the Baji Long platform, you are considered to have accepted the terms of this Privacy Policy. Please read it carefully before registering or using our services.

We follow international data protection standards. Baji Long never sells, shares, or rents your data to unauthorized third parties. Protecting your privacy is our responsibility — and one we are fully committed to upholding.

We collect various types of information to provide services on the Baji Long platform. This information is collected directly from you or automatically from your device.

We only collect the information that is genuinely needed to provide our services. We do not collect unnecessary data.

Baji Long uses collected data solely for specified purposes. We never use your information for unrelated reasons.

• Account management: To verify registration, login, and identity.
• Transaction Processing: To ensure deposits and withdrawals are completed securely.
• Customer Support: To resolve your complaints or queries promptly.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To analyze usage patterns and improve your experience.
• Legal compliance: To meet government or regulatory requirements.
• Promotional Communications: To send you offers and updates with your consent.

Baji Long does not sell your personal information. In limited circumstances, certain data may be shared with trusted partners.

• Payment Processor: Solely for processing transactions with bKash, Nagad, Rocket, and other mobile banking services.
• Identity Verification Provider: With accredited verification providers as part of the KYC process.
• Law enforcement: Mandatory disclosure to comply with court orders or legal requirements.
• Technology Service Provider: For server hosting, cybersecurity, or analytics services — all parties are bound by strict confidentiality agreements.

Data shared with third parties may only be used for specified purposes, and those parties are required to comply with our privacy standards.

Baji Long uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the site functions properly.

• Essential cookies: To maintain login sessions and site security — the site cannot function properly without these.
• Functional cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which parts of the site are used most — fully anonymized data.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.

Baji Long uses industry-leading technology to protect your data. Our security framework provides multiple layers of protection.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & DDoS Protection: Servers are protected against cyberattacks.
• Regular Security Audits: Managed by third-party experts.
• Limited Access Policy: Only authorized personnel can access relevant information.
• Data Backup: Regular backups to secure, encrypted servers.

Baji Long retains your data only for as long as necessary. Your information is kept while your account remains active. After account closure, certain data may be retained for a specified period to meet legal obligations.

• Transaction Details: At least 5 years after account closure (legal requirement).
• KYC documents: Up to 3 years after account closure.
• Customer Support Contact: Until the dispute resolution period has elapsed.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

After the designated period, your data is securely deleted or permanently anonymized.

As a Baji Long user, you have important rights over your data that we always respect.

• Right to Know: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restriction: You may request that the processing of your data be restricted.
• Right to Portability: You can request a copy of your data in a machine-readable format.
• Right to object: You may object to the use of your data for specific purposes.

To exercise these rights, please contact our support team. We are required to respond to your request within 30 days.

Baji Long is strictly operated for users aged 18 and above. We do not knowingly collect information from minors.

If you believe a minor's data may be in our system, please contact us right away. We will act promptly.

Baji Long may update this Privacy Policy from time to time. For any significant changes, we will notify you through the following methods:

• Displaying a clear notice on the platform dashboard.
• Updating the "Last Updated" date at the top of the page.
• SMS notifications to the registered mobile number (where applicable).

Continued use of the platform after an updated policy has been published will be considered acceptance of the new terms. We recommend reviewing this page regularly.